At Bikes Gear Sales, we understand that timely delivery is crucial for our customers. Whether you’re gearing up for a weekend ride or preparing for a major cycling event, we ensure that your orders are processed and delivered with the utmost care and efficiency.
Order Processing
Once you place an order, our team works diligently to process it within 1-2 business days. This quick turnaround ensures that your products are on their way to you as soon as possible.
Shipping Options
We offer two main shipping options to cater to your needs:
- Standard Shipping: For those who need their products quickly, we use DHL or FedEx. This option costs £12.95 and delivers your order within 10-15 business days after dispatch.
- Free Shipping: For orders over £50, we offer free shipping via EMS. This option delivers your order within 15-25 business days after dispatch.
Global Reach
We are proud to serve cyclists worldwide, excluding some remote areas. Our global shipping network ensures that no matter where you are, you can access our premium cycling gear.
Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and plan accordingly.
Returns Policy
We stand by the quality of our products. If for any reason you are not satisfied with your purchase, you can return it within 15 days of receiving your order. Please ensure the product is in its original condition and packaging.
Customer Support
Our dedicated customer service team is always here to assist you. If you have any questions about your delivery or need help with your order, feel free to contact us at [email protected].
Thank you for choosing Bikes Gear Sales. We are committed to enhancing your cycling experience with top-quality gear and reliable delivery services. Ride with confidence, ride with style.