Term and Conditions

1. User Access and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
• Use the website only for lawful purposes and in accordance with these terms.

2. Product and Service Description

We strive to provide accurate descriptions and images of our products. However, slight variations may occur due to manufacturing processes. If you have any questions about a product, please contact us before purchasing.

3. Order and Payment Terms

All orders are subject to availability and confirmation of the order price. We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order confirmation. Once your order is placed, you will receive an email confirmation with your order details.

4. Shipping and Delivery

We offer two shipping options:

• Standard Shipping: Delivered via DHL or FedEx, with an estimated delivery time of 10-15 business days after dispatch. Shipping fee: £12.95.
• Free Shipping: Available for orders over £50, delivered via EMS, with an estimated delivery time of 15-25 business days after dispatch.

Please note that delivery times may vary depending on your location and any customs delays.

5. Returns and Exchanges

We accept returns and exchanges within 15 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition as when you received it. The following items are non-returnable and non-exchangeable:

• Bike Batteries
• Bike Decals
• Bike Dropouts

For detailed instructions on how to return or exchange an item, please refer to our Returns & Exchanges section on the homepage.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Bikes Gear Sales and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.

7. Liability Limitations

Bikes Gear Sales is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the maximum extent permitted by law.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

9. Contact Information

If you have any questions or need further assistance, please contact us at:

Email: [email protected]

Address: 69 Alverthorpe Rd, Wakefield, GB WF5H 3SB